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HARRIS COUNTY, Texas (KIAH) The ongoing pandemic has challenged the Harris County Toll Road Authority (HCTRA) in many ways over the past two years, ranging from providing customers and employees with a continued access to technological solutions to walking the tightrope between the public and employees. health concerns.
While providing continued high quality service in the ever-changing conditions of the pandemic. No challenge has perhaps been so severe as the operational and staffing challenges that have befallen the agency during the pandemic. HCTRA currently has over 300 vacancies within the agency, primarily in customer service and image editing positions, and expects this number to increase significantly over the next few years.
To help fill this much-needed resource, HCTRA is announcing the launch of a unique new career path program that will provide job training, education and employment opportunities for Harris County residents. The HCTRA Opportunity Career Academy is a one-of-a-kind initiative focused on providing career opportunities to people in need.
Through this innovative program, HCTRA will work with community partner organizations to provide skills-based learning and a clear pathway for career development. The pilot program will launch in Harris County Precinct 2 and will include community partners from across the county. Once the pilot is complete, HCTRA will seek to implement the program county-wide.